Got this from a Live Journal friend

The Rules:
1. You can only say YES or NO!
2. You are NOT ALLOWED to explain ANYTHING unless someone comments to the entry and asks.


Taken a picture naked? Yes
Made out with a member of the same sex? Yes
Danced in front of your mirror? Yes
Told a lie? Yes
Gotten in a car with people you just met? Yes
Been in a fist fight? Yes
Had feelings for someone who didn't have them back? Yes
Been arrested? No
Left your house without telling your parents? Yes
Ditched school to do something more fun? Yes
Slept in a bed with a member of the same sex? Yes
Seen someone die? No
Kissed a picture? Yes
Slept in until 3? Yes
Laid on your back and watched cloud shapes go by? Yes
Played dress up? Yes
Fallen asleep at work/school? Yes
Felt an earthquake? Yes
Touched a snake? Yes
Ran a red light? Yes
Had detention? Yes
Been in a car accident? Yes
Pole danced? No
Been lost? Yes
Sang karaoke? Yes
Done something you told yourself you wouldn't? Yes
Laughed until something you were drinking came out your nose? Yes
Caught a snowflake on your tongue? Yes
Kissed in the rain? Yes
Sang in the shower? Yes
Got your tongue stuck to a pole? Yes
Ever gone to school partially naked? No
Sat on a roof top? Yes
Played chicken? Yes
Been pushed into a pool with all your clothes on? Yes
Been told you're hot by a complete stranger? No
Broken a bone? Yes
Mooned/flashed someone? Yes
Forgotten someone's name? Yes
Slept naked? Yes
Blacked out from drinking? Yes
Played a prank on someone? Yes
Felt like killing someone? Yes
Made a parent cry? Yes
Cried over someone? Yes
Had sex more than 5 times in one day? No
Had/Have a dog? No
Been in a band? No
Drank 25 sodas in a day? Yes
Shot a gun? Yes

Two sides of the same coin...

Ever wonder what happens in a call center? What these customer service representatives (CSRs) do when theyare not talking to customers?

I have a few friends who do or have worked in a call center doing support of various kinds for various companies. And I do try to be patient and understanding and realize that these people have bad days as well.

But, Holy Maloney! What a weird day!
Today I called one company to return something that I had purchasd that we decided we didn't want. Wham! Bam! Thank you, Ma'am! and I was done! No argument, no hassle - the CSR told me everything I needed to return the product and asked me to call them when I did return it to expidite the paperwork and finished. It was, I think, the shortest amount of time I have ever spend actually talking to a CSR.

Then, later today, I had to call to get the results for something. You would have thought I was asking for ice cubes on Mercury for cryin' out loud. The first person I talk to is barely audible, then she says she has to transfer me to the person who knows what I am asking about. Person #2, supposedly the one who know the subject matter. SHE has to transfer me to yet another person who is supposed to know what I am talking about because it isn't her. Person #3 askes me twice what I mean and then puts me on hold (by covering the mouthpiece with her hand) and asks if she is even supposed to talk to me. I was bounced around for over 20 minutes before I got someone who could answer my question.

OKay, yeah, I realize that 20 minutes is a drop in the bucket compared to some calls, but the sheer idiocy of how this one was handled. Part of me wants to laugh and part of me wants to cry. I think I'll laugh - it's better for your health!

First Time for everything...

I don't always know what I want to say. And it has often come back to bite me in the backside. Tact, I've learned, is a skill you actually have to work on.

Anyway, fair warning here. This is my space. I will say what comes into my head. I will occasionally vent about things that are bothering me. So, if something I say has offended you, feel free to calmly discuss it with me, but please also remember... these are MY opinions and feelings.